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YagiSoft Privacy Policy

When You Visit Our Website
We do not use any 3rd party tracking or analytics services, so your activity on this website remains with us (and your ISP). We use the applications of the company that provides us with the solution for our website to measure usage on our website. 

When you register
We only ask for a username, email and password when you register for our service. We use 3rd party payment processors. When you pay for a PRO account, we store the transaction ID of your payment for 30 days to prevent fraud. This only includes billing, first name, last name and email. We do not receive your card details.

When You Use Our Service
When you use YCleaner, we collect and store the following data:

- Whether there is a PRO account linked to your account,

- PRO Your license code and program password,

- Whether you have an account,

- Computer name,

- Username,

- IP address,

- The time and date YCleaner was opened,

- Windows version,

- Where Windows is installed,

- Processor information.

The following data is not processed, stored or retained:
- Any file on your computer,

(This includes all kinds of files. For example: photos, videos, text documents, junk files, deleted files)

- Cookies and other data in your browsers.

 

*Change: 18/09/2024

All data we collect is sent to YagiSoft's servers in Istanbul and stored in encrypted form.* We only use this data to improve YCleaner and no one other than YagiSoft's members can see this data.

We store the collected data on our servers for a maximum of 90 days. This is both for data privacy as well as to avoid burdening the servers.

YCleaner does not connect, send or process data to any servers other than this website, the servers to which the website is connected, the servers provided by Microsoft for the software base and YagiSoft servers. All data sent is stored in encrypted form.

Any user can request the deletion of their data from us via e-mail. When we receive the request, all data belonging to the user will be deleted within 30 days. If the user continues to use our services after this data is deleted, the new data he/she will send will be processed and stored under the conditions stated above. If a legal channel requests the data we collect from us, we may have to provide this data.** Apart from this, your data is not shared or sold to any 3rd party.***

 

Policy Changes
We will do our best to avoid any changes, including moving the company to a different jurisdiction. Users will be notified (via this and the blog) if serious policy changes are required and we are unable to continue providing services under the terms set out above.

* : When data is sent, it is encrypted with TLS and cannot be seen by anyone unauthorized on the server. The collected data can be read by persons who have the ability to see the data authorization.

** : The laws and judgments of the Republic of Türkiye apply.

*** : Depends on policy change.

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